mdg188 Privacy Policy

This page describes what we collect when you use mdg188 and how we keep that data protected. We collect personal information only to verify your identity, process your deposits and withdrawals, manage your account, and comply with legal obligations. Your data is encrypted both in transit and at rest, and we never sell it to third parties or share it with advertisers.

We at mdg188 take privacy seriously because your account security depends on it. When you register, deposit via DANA, e-wallet, mobile banking, local payment, or your bank, access our live-dealer tables, or place sportsbook wagers, you're trusting us with personal and financial details. Our policy lays out exactly what we collect, why, how long we keep it, and your rights to access or delete it.

Below, we describe each element of our data handling in detail. If you have questions after reading this, contact our support team via live chat or email—we're happy to clarify our practices.

What Information We Collect at mdg188

Account registration data: When you create an mdg188 account, we collect your email address, chosen username, password (hashed and never stored in plain text), and phone number. Your email and phone are used for login recovery and account notifications.

KYC verification documents: We require a government-issued ID (national identity card, passport, or driving licence) and proof of residence (utility bill or bank statement) to comply with anti-money-laundering regulations. We scan and securely store these documents to verify you are who you claim. We never share these with third parties unless legally compelled.

Betting and gaming activity: We log every bet you place—the game type (Live Bet Blackjack, Liga 1 sportsbook, Aviator slot), the amount wagered, the odds or payout, the result, and the timestamp. This history is yours to review and export anytime. We use this data to settle disputes, detect fraud, and comply with audits.

Device and connection data: We log your IP address, device type, browser, and operating system when you access mdg188. This helps us detect unauthorized access and prevent fraud. If you're accessing mdg188 from Jakarta, Surabaya, Bandung, or another location, we record that for security purposes.

How We Use Your Data

Verification and compliance: We use your KYC documents to confirm your identity and comply with Indonesian anti-money-laundering laws. We may share these with our compliance partners or government authorities if legally required.

Payment processing: We pass your payment method and transaction amount to our payment processors (e.g., mobile banking's backend, your bank's API) to settle deposits and withdrawals. These processors see only what's necessary—they never see your mdg188 password, email, or full betting history.

Account management: We use your email and phone to send you login links, password-reset codes, deposit confirmations, and withdrawal approvals. You can control notification preferences in your account settings.

Dispute resolution: If you claim a transaction was unauthorized or a settlement was wrong, we review your account history to investigate. Your betting records and payment logs are the source of truth.

Data Retention and Deletion

We retain your account data while your account is active. Once you request account closure, we keep your records for seven years to comply with financial regulations, then delete them. KYC documents are retained for the same period. Payment transaction logs are held for ten years.

If you want to export your data (betting history, deposits, withdrawals), you can request it via our support team. We'll compile a CSV or JSON file with all your mdg188 records within a few business days.

You have the right to request deletion of non-essential data anytime—e.g., your phone number if you no longer use it for two-factor authentication. We'll comply with requests for non-essential data deletion within a few days. Legally required data (KYC documents, transaction logs) cannot be deleted during the retention period, but we can anonymize it if you prefer.

Your data is yours. We keep it secure, we don't sell it, and we delete it when we no longer need it.

Data Security and Encryption

We encrypt all data in transit using HTTPS/TLS. When you log in, deposit, or place a bet, the connection between your device and our servers is encrypted—no third party can intercept your email, password, or payment details.

We encrypt data at rest on our servers using AES-256 encryption. Your passwords are hashed with bcrypt, so even our staff cannot see them in plain text. Payment processor credentials and API keys are stored in encrypted vaults.

Our infrastructure may be hosted by cloud providers outside Indonesia—e.g., AWS or similar—but all data is encrypted before upload. We contractually bind these providers to confidentiality and security standards matching Indonesian law.

Third-Party Processors and International Data Transfer

We share your data only with trusted processors who handle specific functions:

• Payment processors: local payment, online payment, e-wallet, mobile banking, local payment, online payment networks, and our banking partners receive payment details to settle transactions.
• Compliance and KYC providers: Third-party identity verification services receive your ID and residence documents to confirm authenticity.
• Hosting and analytics: Our cloud infrastructure provider (e.g., AWS) hosts our servers and may process anonymized analytics (e.g., total users, average session length) but never sees personal data.
• Legal and law enforcement: We may disclose data to Indonesian government agencies, police, or courts if required by law or a valid legal process.

All third-party contracts include strict confidentiality clauses. We never allow processors to use your data for their own marketing or resale.

Our servers and some of our processors sit outside Indonesia (e.g., in Singapore or the Asia-Pacific region). Data transferred internationally is encrypted end-to-end, and we comply with data localization requirements for sensitive information (e.g., KYC documents).

Cookies and Tracking

We use cookies to remember your login session, store your preferred language, and track your browsing within mdg188. These are functional cookies—they don't identify you personally and don't enable advertising tracking.

We do not use third-party advertising cookies or cross-site tracking. If you disable cookies in your browser, mdg188 will still work, but you may need to re-enter your login credentials more frequently.

We do not use your data to build advertising profiles or sell to ad networks. mdg188 does not have an advertising business.

Your Rights on mdg188

You have the right to correct inaccurate data. If your name or address in our system is wrong, contact support and we'll update it.

You have the right to delete non-essential data (e.g., phone number, backup email). Request deletion via support and we'll process it within a few days. Legally required data cannot be deleted during the retention period.

You have the right to restrict processing of your data for certain purposes. For example, if you no longer want marketing emails, you can opt out in your notification settings or request it via support.

You have the right to lodge a complaint with Indonesian data protection authorities if you believe we've violated your privacy. You can also contact us directly—our support team will investigate and respond.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email at least 30 days before they take effect. Continued use of mdg188 after the update constitutes your acceptance of the revised policy.

You can view the version history of this policy anytime by contacting support. Our current policy is always available at mdg188.bet/privacy-policy

Contact Us About Privacy

If you have questions about our privacy practices, your data, or your rights, contact our support team:

• Live chat: Available in Indonesian and English via your account dashboard.
• Email: Send privacy inquiries to our support email; we respond within 2 business days.
• Postal mail: Contact details available in our terms and conditions.

We take privacy requests seriously. If you request deletion of your account and all associated data, we'll process it within 30 days (subject to legal retention obligations).

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law, including data privacy regulations. For support during regional holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi, contact us via email—response times may be slightly delayed but we remain available.